About the hotel
Popularity

Tripadvisor
8/10
450

Booking
9.1/10
2191

Expedia
8.6/10
506
Main services
Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Wi-fi
Car park
* Some services may carry an extra charge.
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Information about the area
Santa Marta, ColombiaThe city of Santa Marta is officially recognized as a tourist district, as well as a cultural and historical hub. It also serves as the capital of the Department of Magdalena and is one of the most significant regions in the Caribbean, following Barranquilla and Cartagena. Santa Marta's tourist slogan is "the magic of having it all," reflecting its diverse attractions, which include over a hundred beaches and snow-capped mountains.
Situated in the bay of the same name, Santa Marta is a prime destination in the Colombian Caribbean. Its location between the Sierra Nevada de Santa Marta, home to the country's highest peaks, and the Caribbean Sea, makes it a hotspot for diverse fauna and flora. The city's cultural and historical sites add to its appeal, ensuring a steady stream of activities throughout the year, during both the peak summer and winter seasons.
Furthermore, Santa Marta is the second oldest city in South America and boasts a unique architectural heritage. This alone makes the city a worthwhile tourist destination at any time of the year.
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What’s nearby
- Fifth of San Pedro Alejandrino - 8 km
- Bolivariano Museum of Contemporary Art - 8.03 km
- Santa Marta Bay - 10.24 km
- Tayrona National Natural Park - 10.35 km
- Playaca Beach - 11.09 km
- Playa Grande - Monoguaka and Sisiguaka - 11.55 km
Getting around
- (SMR) Santa Marta, Simon Bolivar, CO - 1.58 km
About accommodation
General
- Air conditioning
- Family rooms
- Elevator
- Designated smoking area
- Convenience store on site
- Safe
- Pet friendly
- Facilities for disabled guests
- Wifi in all areas
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Beauty services
- Facial treatments
- Ping-pong
- Playground
- Public Bath
- Pedicure
- Beachfront
- Beach
- Hairstyling
- Manicure
- Makeup services
- Massage
- Waxing services
- Hair treatments
Services
- Business center
- 24-hour front desk
- Fax/Photocopying
- Room service
- Ironing service
- Tour desk
- Daily housekeeping
- Laundry
- Shared lounge/TV area
Safety features
- Thermometers for guests provided by property
- Face masks for guests available
- Hand sanitizer in guest accommodation and common areas
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Access to healthcare professionals
- Process in place to check health of guests
Physical distancing
- Mobile app for room service
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
- Contactless check-in/out
- Cashless payment available
Food & Drink
- Restaurant
- Bar
Cleanliness & disinfection
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Property cleaned by professional cleaning companies
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Delivered food covered securely
- Physical distancing in dining areas
- Breakfast to-go containers
Internet
- Internet
- Wifi
- Free Wifi
Outdoors
- Outdoor pool
- Garden
- Outdoor pool (year-round)
Parking
- Free parking
- Parking
- Parking on site
Accessibility
- Wheelchair accessible
Pool and Spa
- Swimming pool
- Kids' pool
Front Desk Services
- Invoice provided
Entertainment & Family Services
- Board games/Puzzles
Languages
- English
- Español
About the rooms
The accommodation has 66 rooms:
Bedroom
- Linens
- Alarm clock
- Childrens' cribs
- Wardrobe or closet
General
- Air conditioning
- Ironing facilities
- Trash cans
- Fan
- Tile/Marble floor
- Safe
- Smoke Alarm
- Key card access
- Interconnecting room(s) available
- Laptop safe
Services
- Wake-up service
Room Amenities
- Socket near the bed
- Non-feather pillow
Bathroom
- Free toiletries
- Conditioner
- Toilet paper
- Hairdryer
- Shampoo
- Toilet
- Towels/Sheets (extra fee)
- Shower
- Towels
- Private bathroom
- Guest bathroom
Media & Technology
- TV
- Telephone
- Radio
- Cable channels
- Flat-screen TV
Food & Drink
- Tea/Coffee maker
- Minibar
Kitchen
- Coffee machine
- Refrigerator
Outdoors
- Balcony
View
- Pool view
Living Area
- Dining area
- Desk
- Sitting area
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 2 pools:
Pool 1
Location
OutdoorCost
FreePool 2
Location
OutdoorAccess
Kid-friendlyCost
FreeRestaurants
Yaharo
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are allowed on request. Charges may be applicable.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Important information
In case of no show according Colombian law "Ley 300 de 1.996. Artículo 65", property will able to charge the 20% of reservation total price, or keep deposit in any case
Please note:
- Sauna is not available due to remodeling.
- Children under 4 years of age can stay free of charge in existing beds.
- All children will be accommodated in the existing beds.
- Children between 5 and 11 years of age can pay COP 50000 + 19% VAT per person per night to stay in existing beds.
- Children older than 11 years of age or adults pay COP 90000 + 19% VAT per person per night to stay in existing beds.
- Additional children from ages 5 to 11 will be accommodated in the existing beds.
- Additional beds are not allowed in the Standard Rooms, Junior Suite rooms are the only ones that can fit additional beds.
- Colombian citizens residing abroad and foreign guests are exempt of 19% VAT tax when buying a tourist package (accommodations plus service).